Effective Date: May 21, 2026

This Privacy Policy (hereinafter referred to as the "Policy") explains how MAXVUTECH

LIMITED (hereinafter referred to as "we", "us", or "our") collects, uses, stores, processes,

shares, and protects your personal information and other data when you download, install,

access, or use the mobile game "Calm Puzzle Craft" (hereinafter referred to as the "Game")

and all related services provided by us (collectively, the "Services").

By downloading, installing, accessing, or using the Game and Services, you acknowledge

that you have read, understood, and agreed to the collection, use, storage, processing, and

sharing of your information as described in this Policy. If you do not agree to this Policy, you

must immediately cease downloading, installing, accessing, and using the Game and

Services.

We are committed to complying with applicable data protection laws, including but not limited

to the General Data Protection Regulation (GDPR) for users in the European Economic Area

(EEA), the California Consumer Privacy Act (CCPA) for users in California, USA, and other

relevant local data protection laws. This Policy is designed to ensure that your personal

information is protected and used in a transparent and responsible manner.

1. Information We Collect

We collect information about you in two main ways: (a) information you voluntarily provide to

us; and (b) information we automatically collect when you use the Game and Services. We

only collect information that is necessary for the operation, improvement, and optimization of

the Game and Services, and for complying with applicable legal obligations.

1.1 Information You Voluntarily Provide

This is information that you choose to provide to us when using the Game and Services,

including but not limited to:

• Account Information: When you register an account, you may provide us with your

username, email address, and password. You may also choose to provide additional

information (such as your profile picture) to personalize your account.

• Customer Support Information: When you contact our customer support (via email at

CALMPUZZLECRAFT@outlook.com or through the Game's support feature), you may

provide us with your name, email address, account details, and a description of your issue or

feedback. This information is used to respond to your inquiries and resolve any problems you

may encounter.

• User Content: If the Game allows you to submit, post, or share content (such as

comments, feedback, or user-generated content), we will collect that User Content (as

described in Section 6 of the Terms of Service).

• Consent Information: We may collect information about your consent choices (such as

your consent to receive promotional messages or to allow personalized advertising), which

you provide to us when using the Game and Services.

1.2 Information We Automatically Collect

When you use the Game and Services, we may automatically collect certain information

about your device, your usage of the Game, and your interactions with the Game. This

information is collected using cookies, pixels, and other tracking technologies, and includes

but not limited to:

• Device Information: Information about your mobile device or other compatible device,

including but not limited to the device model, operating system (OS) version, unique device

identifier (UDID), International Mobile Equipment Identity (IMEI), Media Access Control

(MAC) address, IP address, language settings, time zone, and network connection type (e.g.,

WiFi, cellular).

• Game Usage Data: Information about how you use the Game, including but not limited to

the levels you play, the time you spend playing the Game (session length), your progress in

the Game, your scores, the Virtual Items you purchase or use, your interactions with in-game

features (e.g., menus, buttons), and any errors or crashes you encounter while using the

Game.

• Analytics Data: We use third-party analytics tools (such as Google Analytics for Firebase,

Unity Analytics) to collect and analyze data about user behavior and Game performance.

This data helps us understand how users interact with the Game, identify areas for

improvement, and optimize the Game's features and functionality. The analytics tools may

collect information such as your device information, usage data, and IP address.

• Advertising Data: If the Game includes advertising (either from us or third-party ad

partners), we may collect data to serve ads to you, including personalized ads (if you

consent). This data may include your device information, usage data, IP address, and

information about your interactions with ads (e.g., whether you click on an ad). We may also

collect data from third-party ad partners to improve the relevance of ads.

1.3 Information Collected from Third Parties

We may collect information about you from third parties, but only if you have given your

consent to those third parties to share your information with us. For example, if you log in to

the Game using a third-party account (such as Google Play Games), we may collect certain

information from that third party (such as your username and profile picture) to create or link

your Game account. We will only collect information from third parties that is necessary for

the operation of the Game and Services, and we will comply with applicable laws when

collecting such information.

2. How We Use Your Information

We use the information we collect about you for the following purposes, which are consistent

with the purpose for which the information was collected:

• To Operate and Maintain the Game and Services: We use your information to run,

maintain, and support the Game and Services, including but not limited to processing your

account registration, enabling you to access and use the Game's features, synchronizing

your progress across devices, and resolving technical issues.

• To Improve and Optimize the Game and Services: We use your usage data and analytics

data to understand how users interact with the Game, identify areas for improvement, and

develop new features, content, and functionality. This helps us enhance the user experience

and make the Game more enjoyable and engaging.

• To Process In-App Purchases: We use your account information and payment-related

data (collected by third-party payment processors) to process your IAPs, verify your payment,

and deliver the Virtual Items you purchase.

• To Provide Customer Support: We use your customer support information to respond to

your inquiries, resolve your issues, and provide you with assistance when you need it.

• To Send You Updates and Promotional Messages: With your consent, we may use your

email address to send you updates about the Game (such as new features, levels, or events),

promotional offers (such as discounts on IAPs), and other relevant information. You may opt

out of receiving these messages at any time by following the unsubscribe instructions in the

message or by contacting us at CALMPUZZLECRAFT@outlook.com.

• To Prevent Fraud and Ensure Security: We use your information to detect and prevent

fraudulent activity, cheating, hacking, and other improper use of the Game and Services. This

helps us protect your account, the Game, and other users from harm.

• To Comply with Legal Obligations: We use your information to comply with applicable

laws, regulations, and legal requirements, including but not limited to responding to legal

requests (such as subpoenas, court orders, or government inquiries) and reporting

obligations.

• To Serve Ads: If the Game includes advertising, we use your information (with your

consent) to serve ads to you, including personalized ads that are more relevant to your

interests. This helps us generate revenue to support the development and maintenance of

the Game and Services.

3. How We Share Your Information

We take your privacy seriously and will not sell, rent, or lease your personal information to

any third party for commercial purposes. We may share your information with the following

third parties, but only for the purposes described below and in compliance with applicable

data protection laws:

• Service Providers: We may share your information with third-party service providers who

perform services on our behalf, including but not limited to analytics providers (e.g., Google

Analytics for Firebase), payment processors (e.g., Google Play Billing), ad partners (e.g.,

Google AdMob), cloud storage providers, and customer support providers. These service

providers are only allowed to use your information to perform the services we have

contracted them to provide, and they are required to protect your information and comply with

applicable data protection laws.

• Legal and Regulatory Authorities: We may share your information with legal or regulatory

authorities if we are required to do so by law, regulation, or legal process (such as a

subpoena, court order, or government inquiry). We may also share your information to protect

our legal rights, property, or safety, or the rights, property, or safety of other users or the

public.

• Third-Party Ad Partners: If the Game includes advertising, we may share your

information (with your consent) with third-party ad partners to serve personalized ads. These

ad partners may use the information to display ads that are more relevant to your interests.

We may also share aggregated, non-personal information (information that cannot be used to

identify you) with ad partners for analytics and ad targeting purposes.

• Affiliates and Successors: We may share your information with our affiliates (companies

related to us through common ownership or control) for the purposes described in this Policy.

If we are acquired, merged, or sold, or if our assets are transferred to another company, we

may transfer your information to the acquiring or successor company, but only if the acquiring

or successor company agrees to comply with this Policy.

We will not share your personal information with any other third parties without your explicit

consent, except as required by law.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for

which it was collected, or as required by applicable law. The retention period for your

information will vary depending on the type of information and the purpose for which it is

used. For example:

• Account Information: We will retain your account information for as long as your account

is active. If you delete your account, we will delete your account information within a

reasonable period of time, except for information that we are required to retain by law (such

as payment records) or for legitimate business purposes (such as preventing fraud).

• Usage Data and Analytics Data: We will retain usage data and analytics data for a

reasonable period of time (usually 12-24 months) to improve the Game and Services, after

which the data will be aggregated or anonymized so that it can no longer be used to identify

you.

• Customer Support Information: We will retain customer support information for as long as

necessary to resolve your issue, and then for a reasonable period of time thereafter to

address any follow-up questions or to comply with legal obligations.

You may request the deletion of your account and personal information at any time by

contacting us at CALMPUZZLECRAFT@outlook.com. We will process your request within a

reasonable period of time, in compliance with applicable law.

5. Children's Privacy (COPPA Compliance)

The Game is not intended for children under the age of 13. We do not knowingly collect, use,

or disclose personal information from children under the age of 13. If we become aware that

we have collected personal information from a child under the age of 13 without the consent

of a parent or legal guardian, we will immediately delete that information and terminate the

child's access to the Game and Services. If you are a parent or legal guardian and you

believe that your child under the age of 13 has provided personal information to us, please

6. Your Rights Under Data Protection Laws

Depending on your country/region of residence, you may have certain rights with respect to

your personal information under applicable data protection laws (such as the GDPR for EEA

users and the CCPA for California users). These rights may include:

• Right to Access: You have the right to request access to the personal information we

hold about you, including the type of information, the purposes for which it is used, and the

third parties with whom it is shared.

• Right to Correction: You have the right to request that we correct any inaccurate or

incomplete personal information we hold about you.

• Right to Deletion: You have the right to request that we delete your personal information,

subject to certain exceptions (such as if we are required to retain the information by law).

• Right to Restriction of Processing: You have the right to request that we restrict the

processing of your personal information (e.g., if you dispute the accuracy of the information).

• Right to Data Portability: You have the right to request that we provide you with a copy of

your personal information in a structured, machine-readable format, or to transfer your

information to another data controller, if technically feasible.

• Right to Object: You have the right to object to the processing of your personal

information for certain purposes (such as direct marketing or analytics), and we will stop

processing your information for those purposes unless we have a compelling legitimate

reason to continue.

• Right to Withdraw Consent: If you have given your consent to the processing of your

personal information (e.g., for personalized advertising), you have the right to withdraw your

consent at any time. Withdrawing your consent will not affect the lawfulness of processing

based on consent before its withdrawal.

To exercise any of these rights, please contact us at CALMPUZZLECRAFT@outlook.com

and provide us with sufficient information to verify your identity (such as your email address

and account username). We will process your request within the timeframes required by

applicable law.

If you are a resident of the EEA, you also have the right to lodge a complaint with a data

protection authority in your country/region if you believe that we have violated your data

protection rights.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized

access, use, disclosure, modification, or destruction. These measures include but are not

limited to:

• Implementing technical and organizational security measures (such as encryption,

firewalls, and access controls) to protect your information stored on our servers.

• Limiting access to your personal information to only those employees, agents, and

service providers who need it to perform their duties, and requiring them to sign confidentiality

agreements.

• Regularly reviewing and updating our security practices to address new threats and

vulnerabilities.

However, please note that no electronic storage or transmission of information is 100%

secure. We cannot guarantee the absolute security of your personal information, and you

acknowledge that you use the Game and Services at your own risk. If we become aware of a

data breach that affects your personal information, we will notify you and the relevant

authorities in accordance with applicable law.

8. Third-Party Links and Services

The Game and Services may contain links to third-party websites, applications, or services

(such as social media platforms, ad partners, or payment processors). This Policy does not

apply to these third-party websites, applications, or services, and we are not responsible for

their privacy practices or content. We encourage you to review the privacy policies of these

third parties before using their services.

9. Changes to This Policy

We reserve the right to update, modify, or revise this Policy at any time, for any reason (such

as to comply with new laws or regulations, or to reflect changes in our data collection and use

practices). When we make changes to this Policy, we will post the revised Policy in the Game

(e.g., in the "Settings" or "Legal" section) and update the effective date at the top of this

Policy. Your continued use of the Game and Services after the revised Policy has been

posted constitutes your acceptance of the changes. If you do not agree to the revised Policy,

you must immediately cease using the Game and Services.

10. Contact Information

If you have any questions, comments, or concerns about this Policy, or if you wish to exercise

your rights under applicable data protection laws, please contact us at:

Email: CALMPUZZLECRAFT@outlook.com

Company: MAXVUTECH LIMITED